Hi Everyone! I am Rayhan Ahmed, the pharmacist and owner of Royal Palm Pharmacy. I have been serving the greater West Palm Beach community as a pharmacist for more than 10 years. During this time I worked for a retail chain pharmacy. I have identified a big gap between the customer service and corporate culture. There are more than 23,000 independent pharmacies in the United States which is more than CVS, Walgreens, Rite-Aid and other big chains combined. I decided to become a part of a independent pharmacy for the following reasons.
Retail chain pharmacies can not give customized service to specific community because of their corporate bureaucracy.
All issues will be resolved at the pharmacy. We do not need any corporate boss to approve anything.
We believe in friendly, prompt and accurate service not cutting the manpower to compromise those.
We will beat any cash price from any pharmacy and will honor any competitor’s coupon.
You talk with the same person everyday not with a person in a remote call center.
Your pharmacist will not get transferred once you get to know the pharmacist.
You will be dealing with the same pharmacist everyday. Pharmacist will have a total knowledge of what’s happening in the pharmacy.
We are a part of more than 2,000 independent pharmacy co-ops to buy at big discounts from drug manufacturers. So we are at a better position than the big chains to sell to our customers at a competitive price.
"Providing excellent patient care is the main priority here at Royal Palm Pharmacy."
Rayhan Ahmed
It is health that is real wealth
and not pieces of gold and silver.
Keeping our patients happy and healthy is priority number one.
Here are a few of thoughts from some of the Royal Palm Pharmacy family.
I have known Mr. Ahmed for the past five years through his services as Head Pharmacist at CVS Pharmacy at 5th Avenue Shops in Boca Raton, Florida. As a physician, I can recommend him highly for his knowledge, abilities, and level of professionalism.
Please do not hesitate to call if you have any questions.
I have known Rayhan Ahmed as a pharmacist for more than 8 years. I hvae always found him very enthusiastic about his work. He always thinks of innovative ways to improve pharmacy profession. I have always seen him organizing and managing events in the community. I believe he is very honest and has a very strong work ethic.
I wish him all the best with his new venture.
I have known Mr. Ahmed through his services at CVS Pharmacy at 5th Avenue shops in Boca Raton for three years as both a prescribing physician and a patient. I have always found his professional demeanor to be kind and helpful. He is efficient, professional, and his coworkers enjoy working with him. He will be missed by his patient and coworkers.
I do not hesitate to recommend him in his new venture. He is a credit to pharmacy Profession.
Please do not hesitate to call if you have any questions.
I have known Rayhan Ahmed for approximately three years as a patient and he is the reason I went and remained with CVS pharmacy after leaving Walgreens pharmacy. I transferred all my prescriptions to CVS because of Rayhan. In my experience Rayhan Ahmed is not only a completely competent and ethical pharmacist, but he has a management and personal style that puts the needs of the patient first. He is always totally professional and friendly in his dealings with customers. Rayhan’s customer service is exemplary.
I wish him the very best in his new pharmacy venture.